Patricia Franks

Dr. Patricia C. Franks is the coordinator of the Master of Archives and Records Administration program in the iSchool at SJSU. She is author of the book Records and Information Management and co-editor of the Encyclopedia of Archival Science. She was team lead for ANSI/ARMA Standard Implications of Web-based Collaborative Technologies in Records Management and the ARMA technical report, Using Social Media in Organizations. As a member of the InterPARES Trust research team she currently leads two projects: Social Media & Trust in Government and Retention and Disposition in a Cloud Environment.