Paul van Dijk is a community manager research at the Community Support department at SURFnet. He bridges the gap between ICT services & innovation and the ICT requirements of academia. In his previous role as Product Manager, he has been involved in the drafting of user stories for the development of the OpenConext platform. As a community manager research he now coordinates SURFconext projects with virtual research organizations and is responsible for the acquisition of new (commercial) research services for participation in the SURFconext identity federation. Paul has a PhD in renal epidemiology and has, as researcher, been involved in several virtual research communities.