Collaborative session notes: Open session notes

Session aims:

• To explore user-centred approaches used by the RDA community to enhance research data services  

• To introduce recent work undertaken in this area by the five data centres in the UK’s Environmental Data Service 

• To understand any skills gaps in this area (including frustrations and challenges)  

• To decide if there is the desire for any continued discussions (and how)  

• To indicate preferred scope of future discussions  

Introduction (15 minutes) by presenters covering:  

• What are user-centred approaches? And how do they apply to RDM services? 

• What have we been working on within the Environmental Data Service?  

• • Sharing good practice via the co-creation toolkit  

• • Understanding user needs  

• • Embedding user needs into roadmaps (for federated services) 

Discussion (1 hour) covering questions such as:  

• How are you/colleagues exploring user needs?  

• Is this done by individuals in data roles or specific user research roles?  

• What challenges do you face? What skills do you need?  

• If we continue this discussion, what would you want it to look like?   

We will use various methods for collecting input from the attendees to ensure all voices are heard e.g. verbal and written feedback, small group and large group discussion, online whiteboards.  

Wrap up (15 minutes) – summarise discussions and indicate whether there is the desire for any continued discussions.  

https://nerc-eds.github.io/co-creation-toolkit/  

https://zenodo.org/records/15115281  

https://nerc-eds.github.io/co-creation-toolkit/case-studies/integrated-environmental-data-platform/